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LEARNING SERVICES OUTSIDE FORMAL EDUCATION

ISO 29993:2017 Certification

Learning services outside formal education. Typically about 3 working days after complete documents, payment and review.

What is ISO 29993:2017?

ISO 29993 sets requirements for learning services delivered outside formal education, such as vocational training, coaching, language courses and corporate training. It focuses on the service itself: how a course is designed, described, delivered and evaluated.

Who needs it?

  • Vocational and skill training institutes
  • Coaching and test preparation centres
  • Language and computer training providers
  • Corporate trainers

Review the ISO 29993:2017 preparation checklist

What it can do for your business

  • Clear and consistent course delivery
  • Trust for learners and sponsors
  • Fewer disputes over what was promised
  • Pairs with ISO 21001
FROM APPLICATION TO DECISION

How it works

01

Define scope and buyer needs

Identify activities, sites, the standard and edition, and any buyer or tender accreditation requirement.

02

Confirm the certification route

Check the issuing body, accreditation scope, assessment arrangements and total fees in writing before payment.

03

Prepare documents and evidence

Submit initial business documents and the records needed to demonstrate how your management system operates.

04

Complete review and assessment

The applicable review or audit may require additional evidence and corrective action. Timing depends on scope and readiness.

05

Decision and ongoing review

Issuance depends on successful review, not payment alone. Check the issued scope and arrange applicable surveillance and renewal.

STARTING YOUR APPLICATION

Initial business documents

These establish who is applying and the proposed business scope. They are the starting point; the service-specific review or assessment can require additional operational evidence.

01

Business registration

Udyam, incorporation certificate or shop licence.

02

Letterhead or visiting card

Your business name and contact details.

03

One business invoice

A recent sales or purchase invoice.

04

Your business scope

What you do, in one or two clear lines.

Prepare for ISO 29993:2017

Use these learning services outside formal education checks to organise your preparation. For each item, identify the responsible person, the procedure used and a recent record showing what happens in practice.

  • Analysis of learner needs
  • Design of the learning service and materials
  • Clear information to learners before enrolment
  • Competent trainers and suitable resources
  • Assessment of learning and evaluation of the service

Make your evidence match your scope

  • Describe the actual activities and locations to be reviewed, including outsourced work and responsibilities retained by your business.
  • Choose current examples from your own operation. Record the date, responsible person and outcome so the reviewer can connect the evidence to your stated scope.
  • Identify missing records or unfinished actions before assessment. A policy or blank template alone does not show how a process operates.
  • Ask which records apply to your selected service and scope. This preparation checklist is not an exhaustive assessment or a promise of certification.
BEFORE YOU COMMIT

Confirm these details in writing before payment

Use the published price alongside the agreed scope and service terms when deciding whether the offering meets your requirement.

Certification and accreditation have different roles. See ISO's guidance on choosing a certification body.

A credential. Not a question mark.Independently checkable, right here.
A VERIFIABLE RECORD

More than a piece of paper.

The sample shows the layout. Issued records include your company, certified scope, applicable standard, dates and status. Specialist schemes follow their own issuer requirements.

Verify a certificate

Questions about ISO 29993:2017

01How is it different from ISO 21001?+

ISO 29993 covers the learning service. ISO 21001 is a full management system for the organisation.

02Does it replace ISO 29990?+

ISO 29990 was withdrawn. ISO 29993 and ISO 21001 are the current standards in this area.

03Can online courses be covered?+

Yes. It applies to any delivery method, including online and blended learning.

A stronger system, together.

Explore related standards for your business.

A SMALL STEP. A STRONGER BUSINESS.

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