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PROTECTION OF PERSONAL DATA IN PUBLIC CLOUD

ISO/IEC 27018:2025 alignment review

Protection of personal data in public cloud. Typically about 5 working days after complete documents, payment and review.

ISO/IEC 27018:2025 provides cloud privacy guidelines. This service reviews alignment with those guidelines; it is not a standalone accredited ISO management system certification.

What is ISO/IEC 27018:2025?

ISO/IEC 27018 is a code of practice for cloud providers that process personal data on behalf of customers. It adds privacy controls to an ISO 27001 system, covering consent, transparency, sub-processors and the return or deletion of data.

Who needs it?

  • SaaS and cloud platform providers
  • Hosting and managed cloud companies
  • Data processing vendors
  • Companies holding ISO 27001 and handling customer personal data

Review the ISO/IEC 27018:2025 preparation checklist

What it can do for your business

  • Answers privacy questions in cloud contracts
  • Stronger customer trust
  • Supports data protection compliance
  • Extends an existing ISO 27001 system
FROM ENQUIRY TO REVIEW

How it works

01

Define the support needed

Describe your activities, the relevant product or service and the question the review should address.

02

Confirm scope and fees

Agree the service deliverable and its limitations, buyer requirements and any additional costs before payment.

03

Gather current records

Prepare your initial business documents and evidence for the service-specific checklist below.

04

Complete the review

Respond to requests for missing information and review any identified gaps or next steps.

05

Check the deliverable

Confirm what the resulting record demonstrates. Refer to the service disclosure above for limits on certification, registration or approval claims.

STARTING YOUR APPLICATION

Initial business documents

These establish who is applying and the proposed business scope. They are the starting point; the service-specific review or assessment can require additional operational evidence.

01

Business registration

Udyam, incorporation certificate or shop licence.

02

Letterhead or visiting card

Your business name and contact details.

03

One business invoice

A recent sales or purchase invoice.

04

Your business scope

What you do, in one or two clear lines.

Prepare for ISO/IEC 27018:2025

Use these protection of personal data in public cloud checks to organise your preparation. For each item, identify the responsible person, the procedure used and a recent record showing what happens in practice.

  • Process personal data only on the customer's instructions
  • No use of customer data for advertising without consent
  • Disclose sub-processors and data locations
  • Notify customers of personal data breaches
  • Return, transfer or delete data at the end of the contract

Make your evidence match your scope

  • Describe the actual activities and locations to be reviewed, including outsourced work and responsibilities retained by your business.
  • Choose current examples from your own operation. Record the date, responsible person and outcome so the reviewer can connect the evidence to your stated scope.
  • Identify missing records or unfinished actions before assessment. A policy or blank template alone does not show how a process operates.
  • Ask which records apply to your selected service and scope. This preparation checklist is not an exhaustive assessment or a promise of certification.

ISO/IEC 27018:2025 provides cloud privacy guidelines. This service reviews alignment with those guidelines; it is not a standalone accredited ISO management system certification.

BEFORE YOU COMMIT

Confirm these details in writing before payment

Use the published price alongside the agreed scope and service terms when deciding whether the offering meets your requirement.

Certification and accreditation have different roles. See ISO's guidance on choosing a certification body.

Questions about ISO/IEC 27018:2025

01Do we need ISO 27001 first?+

ISO/IEC 27018 is designed to be used with ISO 27001, so most providers implement both together.

02Does it apply to on-premise software?+

No. It is written for public cloud services that process personal data as a processor.

03Is it a law?+

No. It is a voluntary code of practice that supports compliance with privacy law.

A stronger system, together.

Explore related standards for your business.

A SMALL STEP. A STRONGER BUSINESS.

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